• Performs all pharmacist duties and responsibilities for their practice area.
• Accountable for ensuring that ‘best practice’ standards of clinical care are maintained, patient satisfaction is optimized, and an efficient medication use process and workflow is achieved.
• Evaluates the department’s current pharmacy practice and makes recommendations.
• Oversees and plans for the development of new programs based on need and opportunity.
• Responsible, as first line manager, for addressing and resolving employee and patient issues that arise, seeking advice and counsel, when necessary, from Human Resource or departmental leadership, to ensure a satisfactory outcome.
• Performs all performance management activities for assigned staff.
• Ensures adequate staffing levels, skill mix and assignments to support the appropriate provision of patient care.
• Responsible for staff recruitment and hiring processes in assigned area.
• Accountable for maintaining standards, clinical activities, operational activities, and performance metrics that meet clinical, operational and market needs.
• Identifies and analyzes changes in medication utilization and costs including factors driving change trends.
• Works in conjunction with the pharmacists, physicians, and administrative partners to develop processes or programs to address identified issues with medication utilization.
• Contributes to the development of evidence-based, cost containment and cost saving protocols and therapies.
• Responsible for providing input into staffing and financial budgets for their assigned areas.
• Communicates and ensures the implementation of activities and tools that consistently educate and focus staff on key performance indicators.
• Responsible for ensuring the development and implementation of operational contingency plans in concert with the department leadership team as financial or other conditions warrant.
• Ensures compliance of assigned areas and services with accreditation and both regulatory and corporate compliance standards.
• Develops/revises/audits/maintains department policies and procedures.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.